Customer Feedback

Complete or Delete? Overcoming survey fatigue

Complete or Delete? Overcoming survey fatigue

Survey fatigue is a popular phrase now and isn’t without merit as I believe that this is a genuine feeling, I even suffer from it myself and I am in the industry. 

So, how can you combat survey fatigue and get the responses you want, when you want them from customers who are happy to give you a helping hand?

Who came first...the employee or the customer?

Who came first...the employee or the customer?

In your business whats more important; Customer Experience or Employee Engagement?  We think it should be both equally as they will both have a direct impact on the ultimate success of your business.