The We Love Audits team had a fantastic time at the 2019 Clinical Pharmacy Congress, where the largest gathering of Europe’s top clinical pharmacy professionals came together under one roof at ExCeL London over two days in June.
The NHS has been tasked with making £22billion in efficiency savings by 2020. Part of that includes a drive towards creating a paperless NHS. But is this possible and what does that mean in reality for clinical pharmacies?
Survey fatigue is a popular phrase now and isn’t without merit as I believe that this is a genuine feeling, I even suffer from it myself and I am in the industry.
So, how can you combat survey fatigue and get the responses you want, when you want them from customers who are happy to give you a helping hand?