Green is good. That’s the buzz phrase we’re all singing in the We Love Surveys office this month, because we’re doing as much as we can to reduce our waste, recycle our plastic and have a positive effect on the environment.
In case you haven’t heard, we’ve moved! Yep, We Love Surveys are now based entirely from our Loughborough office in the lovely surroundings of the Advanced Technology Innovation Centre (ATIC).
This weeks book is from David Hieatt. DO / Purpose is a neat book for all business owners to remind themselves why they exist and how to be great!
The huge missing piece of any engagement program is the leadership team; from the CEO through to your first line managers. If engagement is low then how can you possibly improve engagement on the front line?
There is a known link between staff engagement and customer experience - are you making the most of this powerful insight or just hoping that it happens?
How do you deal with feedback once you have it? Is it reviewed and filed, never to be seen again? We think the best way is to communicate your results in an open and honest way....