Survey

Complete or Delete? Overcoming survey fatigue

Complete or Delete? Overcoming survey fatigue

Survey fatigue is a popular phrase now and isn’t without merit as I believe that this is a genuine feeling, I even suffer from it myself and I am in the industry. 

So, how can you combat survey fatigue and get the responses you want, when you want them from customers who are happy to give you a helping hand?

Employee Feedback – Choice or Chore?

Employee Feedback – Choice or Chore?

Is there a better way to know how your staff are feeling other than an annual survey?  We think so, and many businesses agree with us.  We take a look at the benefits of more regular feedback as a compliment or even a replacement for the old way.......